Privacy and your data

• Your name, email address and company name, if you provide them.
• The business type, problem description, frequency, impact and what you have already tried, as you wrote them.
• Your answers to the diagnostic questions and any pain areas ticked.
• The report generated from those answers.

To generate your diagnostic report, to send you a copy of it, and to prepare properly if you book a 1:1 root-cause session.

Only the operator of this site. Records are stored in a private database that is not readable by other visitors or by anyone who is not signed in as an administrator. Reports are not published and are excluded from search engines.

Submissions and reports are kept for up to two years from the date you submit them, after which they can be deleted. You can ask for your record to be erased sooner at any time.

You can ask for a copy of the information held about you, ask for it to be corrected, or ask for it to be erased. Erasure removes your submission and your report permanently. Use the contact address published on this site to make a request.

You will only receive follow-up marketing emails if you tick the optional opt-in box on the questionnaire. You can withdraw that at any time.