What is that recurring problem really costing your business?
The latest complaint, defect or delay is only part of the cost. Add the time spent investigating, reworking, refunding, expediting and recovering lost capacity, and the annual impact can be much larger.
Free to use. No email required to see your estimate.
Count the full cost of recurrence
Use the calculator to include the costs that are often spread across different budgets or absorbed as normal work:
- Investigation and administration time
- Rework labour
- Scrap and replacement materials
- Refunds, credits and chargebacks
- Premium freight and emergency delivery
- Downtime and lost operating capacity
- Lost sales (only where reasonably attributable)
- Other direct costs per incident
How the calculator works
- 1Enter how often the problem occurs in a typical month.
- 2Add the average labour, material, refund, freight, downtime and other costs per incident.
- 3See the estimated monthly cost, annual cost, three-year exposure and value of a 10 percent reduction.
- 4Use your own records to validate the inputs before making a material decision.
Average cost per incident (£)
This provides an indicative operational estimate for discussion. Avoid double-counting costs and validate material decisions using your own financial records and professional advice where appropriate.
You now know what the problem may be costing. Next, investigate why it keeps happening.
The calculator measures the impact, not the root cause. Complete the free whyfound diagnostic to define the recurring problem, identify the strongest cause areas and receive prioritised actions based on your answers.
Frequently asked questions
Is the result exact?
No. It is an indicative estimate based on the figures entered. Use actual operational and financial records where available.
What if the cost changes each time?
Use a reasonable average from a representative period and test a lower and higher estimate if the range is wide.
Does the calculator identify the cause?
No. It quantifies the impact. The whyfound diagnostic helps structure the investigation of the likely cause.
Do I need to include lost sales?
Only where there is a reasonable basis. Leave the field at zero if the amount cannot be supported.